The Cost of Hiring vs Your Return on Investment

04 Feb 2025 | Hannah Brewer

The Cost of Hiring vs Your Return on Investment

Picture the scene: you’re a small business owner with an extensive wardrobe of ‘business’ hats.

You’re the Head of Ops, Marketing, Finance, Ecommerce, Sales, HR (and they’re not happy with the amount of overtime you’re doing!).

You’ve looked into hiring an employee, but salaries for the right person are making your eyes water slightly. Plus, you’ve heard horror stories from your SME business mates about hiring that ended in tears (that junior on $70k plus super was never going to be a strategic right-hand to accelerate growth…).

Hiring the right employee(s) is expensive – but not hiring them is costing your business more than you think.

Think about the hours you’re wasting on admin, chasing invoices, following up with suppliers, and responding to customer service emails. All those hours could be spent growing your business instead.

When you’re just starting out, you do need to be in the weeds. But you also need to frequently ‘zoom out’ to work on the business – not just in it.

The right executive or operations support can help you turn chaos into profit by:

👒 Increasing your efficiencies: Say goodbye to creating SOPs and business admin – they’ve got it covered.

👒 Enhancing your productivity and creativity: Got a big idea? Great. They’ll research, map out the steps and explore different routes to your goal.

👒 Improving your focus: No more juggling more balls than a Cirque du Soleil performer. Hand over supplier relationships, customer service and anything repetitive. They’ll cut through the noise so you can focus on business-critical projects.

Some business owners struggle to delegate (I get it – your business is your baby), but hiring the right person doesn’t mean losing control. In fact, they’ll empower you to regain it.

Yes, hiring is expensive. Yes, using an agency is an investment. But you’re paying for years of expertise to hand over this recruitment process to someone who gets it – just like your new hire will.

So, this year, if you’re ready to cull your wardrobe down to just a few essential business hats, don’t ask “Can I afford to hire?”. Instead, ask yourself, “Can I afford not to?”.

Share this post:

We want to hear from you!